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this post was submitted on 01 Dec 2023
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That and age-gated items like alcohol and [some] medicines. If the one human managing the self-checkout horde is busy, you're just left waiting.
Somehow Costco has managed this well (as has Sam's Club).
Costco always has sufficient ID checkers in the self-checkout, and Sam's checks your ID as you leave the store if you do the Scan-as-You-Go feature.
Quick and easy for both.
They really need to just pay for extra cashiers. And* can’t they also have “express lanes?”
Exactly. Seems Costco and Sam's do just that.