It was confusing, to be gentle, handling the situation.

Everyone involved were genuinely good people but lived with the impression nothing in their country was adequate and what passed through was a notion they wanted to boast about their clinic being built with the best materials available.

We managed to diffuse the situation and save them a good chunk of money by having our engineer go there to personally select locally sourced materials - including bricks - to "guarantee" adequate and top quality product.

But it was ridiculous.

We were treated like show items.