this post was submitted on 01 Nov 2023
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DoorDash now warns you that your food might get cold if you don’t tip (www.theverge.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

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[–] enki@lemm.ee 1 points 1 year ago (1 children)

I did that. There were no options, just a dialogue saying they had refunded me a couple dollars for a price mismatch. But no button to report an issue on the app or web, no chat, no email or phone number. Just a Contact Us form that I filled out and submitted with all the information nearly a month ago, and no one from GrubHub has reached out. I finally just did a chargeback a couple days ago.