this post was submitted on 03 Nov 2023
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submitted 1 year ago* (last edited 1 year ago) by nave@lemmy.zip to c/196@lemmy.blahaj.zone
 
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[โ€“] VicentAdultman@lemmy.world 9 points 1 year ago (1 children)

Here, the government has a service that you go to and somebody tries to solve the issue for you (like a costumer support). The lady called Samsung, they had her on hold, and then returned basically saying "sue us". She was surprised because the companies tend to reason when the government service calls to solve the issue, because the next step to solving it is a lawsuit. It was a journey with Samsung.

[โ€“] FortuneKeeper@lemmy.world 2 points 1 year ago

My Dad bought a new house with all Samsung and within 5 years all appliances broke and had to be replaced.