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The Google Play Store is feeling blue - Play Store’s accent color has changed from green to blue
(www.androidpolice.com)
this post was submitted on 30 Jun 2023
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I too noticed the accent colour change to Blue, which at first included the updates box background. Strangely the updates box background then went back to Green.
I quite liked the Blue updates box background so decided to quiz Google on this and contacted Playstores support team.
Honestly, I might as well have been speaking to a bot, maybe I was 🤔
I got a scripted answer back from Jenny, part of who's advise was to reinstall my OS, WTF.
Undeterred, I thanked her for the predictably, scripted advice and informed her I wasn't about to go wiping my phone when there wasn't an issue with it, this was a server side change.
The reply I got was a joke, exactly the same, scripted response, only this time I was assured the reply wasn't scripted but the actual fix, oh wow .....
By now it was obvious Jenny hadn't got a clue what I was referring to and was just attempting to knock my enquiry out of the park.
Right I thought, this time I'm gonna give it everything. Armed with marked up screenshots of before and after, my device manufacturer, os, Android version, etc, the whole nine yards I responded, suggesting poor Jenny escalate my enquiry to Playstores specialist team, who may be better placed to answer my questions.
Guess what I got back, nope not yet another scripted response.
This time I got a " Thank you for using Google Support " ticket closed, Email and no mention of a " How did we do " survey to follow.
So the moral of the story is my enquiry got bined because Jenny either didn't understand, was playing at Google God because she wants to make it up the ladder, or just couldn't be bothered, idk.
Anyway, I thought you guys might enjoy reading this.