Technology

8 months ago I prepaid an entire year subscription in order to skip the wait list for the Beeper beta testing group.

Today, I wrote the following to the development team:

I've been alpha/beta testing for decades and have enjoyed every moment starting with Gmail and Orkut.

I know that I have pre-paid for one year and I want your team to have my remaining subscription time as a donation.

I wish all of you the best and I'll spread your service, by word of mouth, amongst everyone I know that may be interested in your product.

I, personally, do not have enough chat contacts to warrant my continued subscription.

Please, delete my account with Beeper and let me know when you have done so.

Thank you again for allowing me to test your brilliant software.

And I thought I wouldn't hear anything from them and just be silently removed. But...

Eric Migicovsky wrote back:

Hi Chris, it’s Eric. Thanks for testing and working with us over the last few months! We’re sorry to see you go. Is there any chance we might be able to win you back as a user in the future? If so, it would be better for us to leave your account open, but disabled. It would be really hard to recover your account in future, and someone else might grab your username. As a thank you for your help, I would be happy to offer you free service on Beeper for life! I have already canceled your subscription so you will not be billed again, ever. - Eric