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For those who work in companies that subscribe users to emails, when users unsubscribe, what portion of them say they "never signed up for this"? (lemmy.world)

submitted 1 year ago by snek@lemmy.world to c/asklemmy@lemmy.ml

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Obviously not looking for hyperaccurate answers, just in general, how many people tend to unsubscribe from promotional emails and how many tick the option "I never signed up for this"?

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[–] bjorney@lemmy.ca 6 points 1 year ago

The unsubscribes? Or the "I never signed up for this" count

On the unsub front, only ~30% of our mailing list engages with sends (opens the email), and I'm willing to bet up to 50% of our mailing list is "dead" emails, so really it's 2-3x that number in practice. We have CASL to comply with so we aren't willy nilly with adding people to our list either.