this post was submitted on 07 Sep 2023
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[–] luciferofastora@discuss.online 22 points 1 year ago

They probably have to recite a standard company line, gritting their teeth as you both know it's bullshit.

I don't envy customer service reps. Most of them probably didn't apply for the job because they love Microsoft or enjoy the prospect of fielding frustrated customers' calls.