this post was submitted on 01 Sep 2023
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To be fair, a pity system should definitely be a thing if there's any sort of gamba. That way there's at least a hard limit on what you can waste your money on until it's guaranteed. I at least find GI characters not to be too predatory, you mostly pull them for fun. In fact some of the best characters are the starting 4 stars lol, and you pull cuz you like the character a lot. They really develop the characters a lot, and if you've seen any comic cons or anime conventions, you'll see an insane amount of Genshin cosplays cuz they suck you in by really loving the characters. The gameplay is honestly so easy you absolutely don't need a good character, and it's actually incredibly balanced. The earliest characters released are actually still S tier because they fucked up the balance a bit with them so the new characters are still good but more niche focused, so everything is still relevant.
The only hard content is what's called the spiral abyss, which is a completely optional dungeon that rotates every 2 weeks and 100% clearing it gives you like 5 free gacha rolls, so people really just use it to bench mark characters since nothing else in the game is remotely challenging, nor is there any pvp aspect or anything.
But yeah, also Gacha and live service games tend to be a drug, once they have you hooked it's hard to quit. Sunk cost fallacy is real hard to overcome in gacha games.
I mean... you are not wrong, but to put on my debate hat (for the funsies:-D) I suppose the counter-argument is that since they made it so that the ga(t)cha system is itself irrelevant (at least, in the earlier days of the game, before Power Creep became rampant), they seemed to feel like that was the way to keep the game "balanced". It might also go over better in Japan than the more Western world where people might less like this idea of something that is unattainable. Oh, and one REALLY crucial detail is that you can straight-up exchange irl cash for any particular character that you want (well, any OLDER one, while the absolute newest ones are only available by the gambling approach that offers no such guarantees). Those sales only come every so often each year, but with them you can have your guarantee - and e.g. if you pull your desired character in the meantime, then you can select someone else, whoever you want in the list. Also iirc (some of?) the paid banners offer a "guaranteed 5-star", though it lacks GI's system where (eventually) it is the particular 5-star that you pulled for. There is also a second, subscription system where you pay to support the game each month and get increased basically stamina-style rewards, and you select 7 characters where you are guaranteed to get one of those.
So there is a "pity", technically, just not available at all for F2P, and instead comes in the form of a P2W purchase opportunity.
I heard that GI was really bad, but also that was like several years ago, and it has been cleaned up significantly since then. And some banners much worse than others - particularly weapons ones iirc? - where like you get this 5-star weapon and then nobody who can use it. Ofc this is biased, listening to the stories of people who decided to leave it, rather than stay and git gud:-).
It does look gorgeous though, which is kinda weird for a mobile game imho but so long as processing power can keep up...