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Please Help: I’m a mod/CC for a fairly active mag on Kbin. Right now, my threads aren’t appearing for many of our users. (kbin.social)

submitted 1 year ago* (last edited 1 year ago) by TellumSiege@kbin.social to c/kbinMeta@kbin.social

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Since Monday, I’ve had issues posting threads. I’ll get an error message saying:

We are working on resolving the issues

Over the next few days, there will be a change in server infrastructure. Temporary problems with the website's functionality may occur during this time.

...Despite the message, my threads will still post to the magazine--but few users can see them.

I’m sorry if this has been addressed before; I did a quick look at this mag and couldn’t find the exact issue I’m dealing with. I’m just wondering if this is normal ‘fediverse growing pains’ or something I need to fix on my end?

Thanks for any help. We have a massive event coming up in a week—probably going to drive a tonne of traffic to our magazine—and I’m really hoping we can find a fix before then.

EDIT: The specific magazine I'm referring to is this one: kbin.social/m/Squaredcircle

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[–] McBinary@kbin.social 3 points 1 year ago (1 children)

Here to confirm that I was having this issue too - at @e569668 's advice I unblocked a domain that I had blocked and now I am able to see a LOT more threads that I was previously unable to view in magazines. I wasn't even able to view my own threads in magazine.

It appears having ANY domain blocked erroneously filters out threads not at all associated with those domains.

[–] GeekFTW@kbin.social 3 points 1 year ago* (last edited 1 year ago)

Also confirming. Just unblocked what domains I had blocked, every thread giving me problems works perfect.

Edit: Should clarify, the 500 error happens still, but the threads that weren't showing up, now are.