this post was submitted on 04 Jul 2023
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Lemmy.World Announcements

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founded 2 years ago
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Status update July 4th

Just wanted to let you know where we are with Lemmy.world.

Issues

As you might have noticed, things still won't work as desired.. we see several issues:

Performance

  • Loading is mostly OK, but sometimes things take forever
  • We (and you) see many 502 errors, resulting in empty pages etc.
  • System load: The server is roughly at 60% cpu usage and around 25GB RAM usage. (That is, if we restart Lemmy every 30 minutes. Else memory will go to 100%)

Bugs

  • Replying to a DM doesn't seem to work. When hitting reply, you get a box with the original message which you can edit and save (which does nothing)
  • 2FA seems to be a problem for many people. It doesn't always work as expected.

Troubleshooting

We have many people helping us, with (site) moderation, sysadmin, troubleshooting, advise etc. There currently are 25 people in our Discord, including admins of other servers. In the Sysadmin channel we are with 8 people. We do troubleshooting sessions with these, and sometimes others. One of the Lemmy devs, @nutomic@lemmy.ml is also helping with current issues.

So, all is not yet running smoothly as we hoped, but with all this help we'll surely get there! Also thank you all for the donations, this helps giving the possibility to use the hardware and tools needed to keep Lemmy.world running!

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[–] SoulKeeper@lemmy.world 7 points 1 year ago* (last edited 1 year ago) (2 children)

Sometimes when I post a comment (without any image) it takes forever to post and sometimes it keeps spinning and I need to cancel and post again. My internet connection is fine (100 Mbps) and it works flawlessly on other websites. Is it happening due to overloading on the lemmy server?

[–] Nocsaron@lemmy.world 6 points 1 year ago (1 children)

I wonder if it's possible you're getting unlucky and are posting when the server is being rebooted

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[–] footlover7777@lemmy.world 7 points 1 year ago (1 children)

Thanks for putting in all the hard work. Especially on a holiday. We appreciate you guys!

[–] ruud@lemmy.world 4 points 1 year ago

It’s not a holiday here… just a normal work day

[–] Gingerlegs@lemmy.world 7 points 1 year ago

It’s a ton better this afternoon! Thank you!!

[–] brewery@lemmy.world 7 points 1 year ago

Amazing work team. I am already seeing improvements. Hope you are not killing yourselves though, I'm sure everyone realises how difficult it is and that it will take time to fix. We're here for the long haul! Thanks again

[–] muller@lemmy.world 7 points 1 year ago

If you need any Python QA test automation help I’m happy to invest. Thanks for the new home.

[–] mordred@lemmy.world 6 points 1 year ago

Thanks a LOT for your work. It's amazing seeing what people can do when they work together for a good cause.

[–] flamekhan@lemmy.world 6 points 1 year ago

Keep up the great work! We believe in you! Just a reminder to everyone to help sustain lemmy.world by donating in the sidebar! If 1000 people all donated $2/month then that's 24K a year to keep the hardware running! Reddit is what happens when you rely on Corporate Overlords to provide the services you love.

[–] wilberfan@lemm.ee 6 points 1 year ago

Encouraging to hear about how much help you're getting. A happy lemmyverse is a happy fediverse?

[–] ubergeek77@lemmy.ubergeek77.chat 6 points 1 year ago (1 children)

That DM sending bug was already fixed in a later rc version. Although rc.9 and I think 10 have a weird bug where you can't sign out. Fun stuff.

[–] CoderKat@lemm.ee 5 points 1 year ago

🎡99 little bugs on the wall🎢

[–] DrTeeth@lemmy.world 6 points 1 year ago* (last edited 1 year ago)

Keep up the good work. It's nice to feel like we are back on the bleeding edge.

[–] Sev@feddit.uk 5 points 1 year ago

I switched to a regional instance to take the load off for everyone, Lemmy is even better!

[–] marsokod@lemmy.world 5 points 1 year ago

All these updates are really much appreciated. I would love to see the conversations happening in this discord but I understand that you would want to limit that to only a small group: do you have someone making sure this is archived somewhere, and available in a few years? That would be a nice read then.

[–] CrypticCoffee@lemm.ee 5 points 1 year ago

Thanks for the hard work and transparency. It gives confidence that you guys will get through this.

It is hard not to root for your success in this. I'm temporarily off .world, but would love to come back when you guys get this under control more.

More props for you and the other admins as you ride the waves. It’s for a great cause.

[–] DogMom@lemmy.world 5 points 1 year ago

As a former programmer, I appreciate the hard work you folks are putting in so the rest of us can putter away our free time. You're doing great. Thank you.

[–] Briguy24@lemmy.world 5 points 1 year ago

That’s cool. Appreciate the work to you all!

[–] DelvianSeek@lemmy.world 5 points 1 year ago

Again, thanks for all your hard work, and your transparency about the whole ordeal. Hopefully, the userbase in general is being patient and understanding given the situation.

[–] adamlc@lemmy.world 5 points 1 year ago

Keep up the good work! Things have been really snappy the past few hours 😎

[–] Tag365@lemmy.world 5 points 1 year ago

Can we configure the website to not automatically collapse deep replies? Or at least to collapse them only past six or seven layers deep?

[–] Icebound_Woof@lemmy.world 4 points 1 year ago

It’s really good to know that there are more people helping sorting everything out.

I’d just like to suggest publishing the workarounds and fixes public so that other small instances can get it sorted faster when they grow.

[–] figaro@lemmy.world 4 points 1 year ago

Nice! It feels better now.

[–] ferne@lemmy.world 4 points 1 year ago

Thank you for all your hard work!

[–] trouser_mouse@lemmy.world 4 points 1 year ago

Huge heartfelt thank you to everyone involved - given the huge growth you're doing awesome!

It would be great to see plans on how to grow in a controlled and safe way and plans for improving the performance. Really hope you have the funds needed and continue to have the income to support everything needed.

Thank you again, it's wonderful to get an update!

[–] mintiefresh@lemmy.world 4 points 1 year ago

Thank you. Y'all are doing great.

I'm sure it's stressful but I know I'm here to stay. It's been a blast so far

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