this post was submitted on 27 Nov 2024
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(page 2) 24 comments
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[–] thefartographer@lemm.ee 14 points 2 days ago

I'm gonna have to sue whoever said that to deal with the whiplash from my doubletake

[–] philpo@feddit.org 5 points 2 days ago

TBF they are right in my case. I pay for my ISPs small business offer, which is the former state own ISP, because they are the only ones who get me proper customer service in a reasonable time. (With 8h next business days. I could live with a few days. But it's that or 4-8 weeks) And I need a static IPv4 which none offers for non-business customers anymore.

Damn. But that bill makes me cry every fucking month. Even fucking Starlink would be cheaper,but I do would get offline before giving money to Elon.

[–] CrowAirbrush@lemmy.world 15 points 2 days ago

The reason i don't switch is because the price is fair enough and i have less connection issues compared the all the others we have available.

[–] TheGrandNagus@lemmy.world 10 points 2 days ago* (last edited 2 days ago)

Lol

I've only had one ISP with excellent service, and it was a small family-run one. It was pretty expensive, too. The rest have ranged from "ok I guess" to "oh my god, I vow never to deal with these shitcunts again for the rest of my days".

Besides, logically, if the ISPs really were a pleasure to deal with, then surely making it easy to switch would be welcomed, no? People would see how good your service is then switch to you.

Curious. Almost like they're chatting complete and utter bollocks.

[–] P1nkman@lemmy.world 6 points 2 days ago

If they all suck, are they all not doing exceptionally well? I, too, can make statistics say whatever I want. If you manipulate the data, then a lie will sell itself.

[–] derbolle@lemmy.world 5 points 2 days ago
[–] FuryMaker@lemmy.world 1 points 1 day ago (1 children)

For me, it's the price, and effort involved with researching cheaper/better providers. Maybe once a year I'll look at competitors. If ISP raise price, that's when I more seriously look at competitors.

For me its that even if I pay for 1gb/down, it drops to around 25mb down. That was after I switched off spectrum, which I had 200 down, and would fall to 5mb/s down, and I would start to lose VoIP calls while using any amount of remote software. Would happen just about daily and one of the main times it would happen was around noon. Now I could have switched to a business line to see if I could get more guaranteed stable bandwidth, but honestly it's just bull shit that the infrastructure is that bad in the first place. I would like the FCC to mandate instead of max up/down speeds possible, that minimum up/down speeds (outside of outages, which outage time should be reported as well) as what is advertised. So instead of 1Gb/down for just $69.99/month, we see 50mb/s down minimum for $69.99/ month, and all times their infrastructure does not meet their advertized rate which you are paying for, is moved to $0. So you bill decreases based upon outages.

[–] chevy9294@monero.town 2 points 2 days ago (3 children)
[–] darklamer@lemmy.dbzer0.com 1 points 1 day ago

For most normal people in most normal places: yes, you can.

[–] floofloof@lemmy.ca 2 points 2 days ago

No. You're welcome.

[–] dan@upvote.au 1 points 1 day ago* (last edited 1 day ago)

Sure... You probably have the option of a wireless ISP that provides 1/10 the speed for 5x the cost.

In reality... no.

I used to live in an apartment that had an exclusivity deal with Xfinity/Comcast. We could only get Xfinity services. At my current house I do actually have a choice: Xfinity (cable or fiber), AT&T Fiber, or a local ISP (Sonic) that's much better.

[–] obinice@lemmy.world -3 points 2 days ago

I mean yeah, Virgin has been pretty solid in that regard for the 20 years I've used them, and their service has been solid too.

I'd be wary of switching to another company that doesn't have such a good proven track record, though due to prices I'm considering swapping to Brsk for a bit to see how they hold up, given that they have symmetric gigabit fibre to the house with static IP for a very nice low price.

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