this post was submitted on 10 Jun 2023
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Technology

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[–] wpuckering@lm.williampuckering.com 1 points 1 year ago* (last edited 1 year ago) (1 children)

A spike in subscribers for a period doesn't necessarily mean they're making more money than before, even if the number of new signups offsets the cancellations.

I used to pay for the Premium plan, sharing with my parents, but downgraded to the Basic plan. My parents ended up getting their own Basic plan. So a single account essentially split into two, but the sum of both payments is now less than what it used to be for the single account. So Netflix gained an extra subscriber, but is now making less money from that pool of users.

It's totally possible that some number of these new signups consist of people who did the same thing.

Basically, seeing a spike in new signups isn't itself a measure of success. What matters is how much money they're bringing in monthly going forward compared to previously.

[–] lvl@beehaw.org 1 points 1 year ago

As Netflix tested these changes in other parts of the world first, they had sufficient metrics to know how this change will affect their user-base. They are expecting an increase in subs and in income.

I cancelled my sub (4 screens), which was shared among 5 people. Two of these decided to resubscribe by themselves, although not in the 4 screens configuration. From my calculations this means:

  • Cancellation of a 18EUR subscription
  • 2 new customers on Standard, 13EUR each
  • Netflix took a profit of 6EUR from this operation, while gaining an extra subscription.

I think this matches their "100% increase in subs" metric. The only question is how many others who resubscribe will go for the 2 screens (Standard) sub, or the 1 screen (Basic) sub. With basic, the same situation would result in a ~2EUR decrease in revenue.

[–] pumpsnabben@beehaw.org 0 points 1 year ago

I actually had no issues with Netflix enforcing their ToS but people can of course cancel their subscriptions if they want. I have no issues with paying for a good service.

[–] Mutelogic@sh.itjust.works 0 points 1 year ago (1 children)

It's a little buried in the account settings, but Netflix does allow account sharing for an additional fee (~$7?). I know families that went with this option so they could continue sharing their account with elderly parents, and college aged children.

I imagine that if a group of friends agreed to split the cost of an account + fees, they would end up paying less than having individual accounts.

[–] skullgiver@popplesburger.hilciferous.nl 1 points 1 year ago* (last edited 1 year ago)

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