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Tech workers react to UPS drivers landing a $170,000 a year package with a mixture of anger and admiration
(www.businessinsider.com)
This is a most excellent place for technology news and articles.
In this case it's probably a case of repeated porch pirates. Or one of their neighbors ordering a bunch of stuff and reporting it stolen even if it wasn't.
The scenario they are describing is more work for the driver, not less.