576
Tech workers react to UPS drivers landing a $170,000 a year package with a mixture of anger and admiration
(www.businessinsider.com)
this post was submitted on 09 Aug 2023
576 points (88.3% liked)
Technology
59593 readers
3043 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
It's a symptom of managers using bullshit metrics and processes to squeeze every possible cent of value they can from the fewest workers possible.
The worker is neither lazy nor stupid, he is trying to hit a quota. If something about your building is a time sink, they're going to skip it.
The metric is quantity, not quality, because quantity is easy to measure and easy to convert to a number that starts with a dollar sign.
If the insatiable thirst for better metrics (and therefore more profits) forces employees to cut corners, they'll cut corners.
It's extremely unlikely they have the luxury of spending a month unemployed so your package simply isn't worth it.
In this case it's probably a case of repeated porch pirates. Or one of their neighbors ordering a bunch of stuff and reporting it stolen even if it wasn't.
The scenario they are describing is more work for the driver, not less.
We have 12 seconds to do a delivery.
That's: Stop truck. Open bulkhead door. Find package. Go to door, ring bell, knock, yell "UPS!" Go back to truck. Fasten seatbelt. Start truck and drive to next stop. 12 seconds. If you are not home, we have to fill out the DR notice on top of all that.
You get two hard knocks and a ring before I have that slip filled out because I got to move on to the other 150-200 stops and pickups I have to do.