this post was submitted on 17 Jun 2023
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I wonder if this will end as poorly as that eating disorder hotline that did the same thing.
Excuse me..... what???
https://www.cbsnews.com/amp/news/eating-disorder-helpline-chatbot-disabled/
It’s already been reversed because of how badly it did.
They didn't reverse it in the sense that they went back to human operators. They got rid of the AI by getting rid of the service altogether by the looks of things.
Sometimes no service is better than bad service?
In this case, yes.
And of course they fired the workers after they voted to unionize, what else we would expect?