this post was submitted on 27 Nov 2024
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ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)
submitted 2 days ago by cm0002@lemmy.world to c/technology@lemmy.world
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[–] COASTER1921@lemmy.ml 2 points 15 hours ago

Unfortunately the next administration will likely agree with the ISPs on this. To an extent T-Mobile and Verizon 5G home internet has genuinely shaken up the industry. As long as low latency isn't a requirement of yours they're quite good. For me they offer higher upload speeds than my local ISP monopoly with similar download speeds.