this post was submitted on 27 Nov 2024
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488
ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)
submitted 2 days ago by cm0002@lemmy.world to c/technology@lemmy.world
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[–] Shardikprime@lemmy.world 1 points 16 hours ago (1 children)

Fuck that shit. I switched to Starlink while flipping them off. Going back? Not even once

[–] Joelk111@lemmy.world 1 points 11 hours ago

The same issue is true with starlink though. So many in rural areas, and even some not-so-rural areas, have starlink as their only real option now. I love what starlink has done for rural internet access, as someone who had dial up (yes, not even DSL) up until 2018 when I moved. However, it's still a monopoly, and that's concerning. Starlink can essentially charge whatever they want for their service and have a market for their product. That's sorta scary to me.