614
As a bike rider, I forget this is a thing. Asked my neighbor, he pays $350/month in insurance alone 🙃
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this post was submitted on 29 Oct 2024
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What commonly goes unsaid in these conversations of insurance cost is the immediate disputes that occur with the provider.
Why am I paying tens of thousands a year to engage in an argument when making a claim?
here's me, a grown ass adult with a car i paid off like 4 years ago - nothing special, a smallish commuter POS that gets 40mpg that i literally use to drive 4 miles to work and back.
i was paying about $630/year because i pay for a year at a time, and it'd be almost double that to pay monthly, like what the actual fuck? anyways, a few months ago i get this email from the insurance company telling me "hey get ready your policy will renew in 3 months, be sure to double check your payment method" so i log into my account and they were gonna raise my premium to $970/yr and there was literally no obvious way to see that they were gonna do that. it was a case of logging in, going through multiple levels of menus to get to the future policy, download a pdf of that policy, then view it offline.
well, i'm pissed, so i call them to find out what the hell they're doing and why and they claimed it's because i had gotten a speeding ticket. of course, they had zero information to share with me about that speeding ticket - no ticket number, no date/time, no address, nothing. i sure as hell don't recall getting a speeding ticket, and in any case, with a spotless driving record, you'd think there'd be some kind of interfacing with me about it, but no. they claimed the ticket was real and i'd need to contact my DMV to find out more.
so i call them, the DMV, and after some hassle, find out they have ZERO record of any speeding ticket. so.... back on the phone with the insurance company and they just wanna give me the shaft and the runaround no exceptions. i mean, i'm pissed now because it's OBVIOUS fraud, right? Anyways, i get absolutely nowhere. so i tell them to cancel my policy and i woulda thought about contacting a lawyer about a possible case or something but, naw....
i still have the car, and it's parked being unused. I swapped to riding bikes to and from work, sometimes an ebike, sometimes a fixie, and i'm the only cyclist on the road around here that I've ever seen and it's sometimes really sketchy. but i plan to ride through the winter, dry or snowy, i don't care.
it can get complicated, because i'm a single father, but honestly, fuck auto insurance, fuck cars, fuck car brain. we gotta make a stand at some point and I lament that we can't really do it collectively.
My job is shopping around for third party customer support vendors. One of their pitches I kept hearing was, "We don't lie to you about times."
And then they shared how their competitors were trained on a method of customer service where their goal was to get you to hang up as fast as possible to increase their velocity Metrics. So they would literally lie to you. Thinking it was a joke, I googled and yeah, apparently that was a REAL tactic done for decades.