this post was submitted on 19 Jul 2023
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[–] li10@feddit.uk 197 points 1 year ago (21 children)

I cancelled Netflix last month and had only kept it that long for family members.

After cancelling, I got a welcome back email because they’re apparently happy to let anyone logged in reactivate the subscription…

So I contacted them again to cancel, get a refund and ask what happened.

Then I decided I wanted to remove my card details from the account, but apparently you can only do that by contacting support…

So they think it’s okay to let anyone restart the subscription from a TV without entering a password, but they’ll make you contact support to remove card details…

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