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this post was submitted on 24 Nov 2023
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Can someone please ELI5 to me why people here hate teslas so much? They have some of the best manufacturing, battery and self driving technology in the world. Is it because of Elon? I don’t get it.
TÜV SÜD disagrees:
https://www.tuvsud.com/en/press-and-media/2023/november/regular-servicing-makes-all-the-difference
So does the NHTSA:
https://www.caranddriver.com/news/a44185487/report-tesla-autopilot-crashes-since-2019/
As well as owners in general:
https://www.reuters.com/legal/tesla-owners-sue-over-impact-software-update-ev-batteries-2023-05-12/
Also, yeah, Elon's a dick, but let's judge the vehicles on their own merit.
The rating system that Tesla's mechanics in Sweden are judged by seems to incentivize poor service. Troubleshooting is discouraged and pushing the car out the door in shortest time possible encouraged.^1
It's pretty much the opposite of what we did in a similar field of work. Getting things right on the production line, even at the cost at stopping it, usually saves money long term. I'd wager it's similar with car service, repeat visits eats unnecessary resources and makes customers dissatisfied.
There's a decent chance unionisation at Tesla Sweden would improve Tesla by improving the rating system used for wage negotiations.